More sales,
less hassle.

From the room and therapist calendar to treatment packages and the end-of-day till — run your spa from one place, with an AI Assistant that knows your data.

Treatment packages Room & therapist calendar Online booking End-of-day cash-up AI Assistant

No installation · Data isolated per business · Ready the same day

ordein.com/booking-requests
✦Booking page · new request

We'd like a couples massage for our anniversary. Is Saturday evening possible?

Saturday 19:00 approved — the couples room is reserved for the whole slot.

Appointment createdSaturday 19:00 · Couples room
Online booking
Consent forms
Treatment packages
Google Ads · Analytics
Role-based access
Data hosted in the EU
AI Assistant
Revenue leaks

Your spa loses money every day. Ordein plugs the gaps.

Small losses, every day: quiet weekday afternoons, a double-booked couples room, the guest who came once and never returned. Ordein spots each one and closes it.

Quiet weekday afternoonsThe waitlist and the CRM show who to offer an empty slot to.
Packages left half-usedGuests with sessions left or packages about to expire show up in the Opportunity Engine.
A double-booked couples roomRooms and therapists in one calendar; the same room can't be booked twice at the same time.
The hotel guest who came onceChurn risk is scored every day; a win-back message is one tap away.
Longer rituals nobody suggestsSmart suggestions at the till: a longer ritual or a package next to the 60-minute massage.
ordein.com/crm · Today
Churn risk7
82%
Sarah MitchellVIP
Last visit 74 days ago · came once with a hotel package · 2 sessions left
Send on WhatsApp

Hi Sarah, you still have 2 sessions left on your package. Shall we book a 60-minute aromatherapy massage in one of our quieter weekday slots?

Won back — booked for 14 October, 14:00
A guest's day

From booking to review: one guest, real screens

Not a mock-up — every step is Ordein itself. One person, from first contact to the review.

01Booking page

Booked online

Chose a treatment and a free slot from your booking page.

Request
02Booking requests

Request approved

Therapist, room and time confirmed in the calendar.

Appointment
03Reception

Arrived

Allergy note and preferred pressure on the team's screens.

Checked in
04Treatment

Session recorded

Therapist, room and length recorded; one session used from the package.

2/5 sessions
05Till

Ritual added

Smart suggestion: a 30-minute hot-stone add-on and home-care oil in one tap.

Paid
06CRM

Left a review

Asked for a Google review two hours later; the next visit is on the follow-up list.

Rebooked
One platform

Everything your spa does, in one place

Stop switching between separate programs and paper diaries. With Ordein, everything from daily operations to finance runs in one connected system.

Appointments, rooms & therapists

Therapists and rooms in one calendar; double bookings are blocked on the server.

Guest card

Allergies, pregnancy notes, preferred pressure and the full visit history on one card.

Treatment packages

Freeze, transfer and renew — remaining sessions always in view.

Packages as gifts

Sell a package and transfer it to the person it's for; sessions and expiry date go with it.

Till & commission

End-of-day cash-up and commission per therapist, calculated from paid invoices.

CRM & follow-ups

Leads, the empty-slot waitlist and win-backs in one work list.

Ordein AI Assistant

An assistant that
knows your business

Stop hunting through reports. Ask, and get the answer. Ordein AI Assistant knows your business data — from payments and appointments to stock and recalls.

  • “How many appointments today?”, “Who owes us, and how much?” — answered instantly
  • Ask about low stock, overdue recalls and packages about to run out
  • Answers from your own data only — it reads, it never changes anything
How much have we collected this month?
$18,240 collected so far this month — up 12% on last month. Most of it came from your top three services.
Who's booked in tomorrow?
5 appointments tomorrow. First up at 09:00: Emma Clarke — check-up.
Security & privacy

Guest data is serious business

Health notes and preferences are personal data. Ordein treats security as a design principle from the start, not an add-on.

Consent on record

Each customer's consent to data processing, marketing messages and photo use is stored with their record.

Isolated per business

Row-level security — every business sees only its own data.

Role-based access

Therapist, assistant, receptionist and accountant each get their own level of access.

Encrypted in transit

TLS on every connection; the database is hosted in the EU (Frankfurt).

One screen
From booking to payment
AI Assistant
Answers from your own data
Private
Each business's data kept apart

See Ordein for your spa in 15 minutes

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